We require a 24 hour notice for any cancellation of an appointment. Please make sure to call during business hours the day prior to your appointment in order to avoid any additional fees. Appointments made within the 24 hour period will need to be canceled within 4 hours of the appointment time to avoid fees.
The Cancellation Policy is in place to allow us time to inform stand-by guests of any availability, as well as keep our teams schedules filled. This allows us to better serve all of our clients and the community.
Missed/No Show Policy
Any missed appointments (without notice) will require a credit card to be held on file in order to be rescheduled. The credit card will not be charged unless you fail to give 24 hours notice or fail to show up at the time of the appointment. You will be notified at the time of the appointment of any charges you will be receiving.
It’s important to understand that when forgetting or cancelling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, booking appointments will require booking fee.